My Projects
Workflow Learning Architecture


20+ integrations. 1 scalable framework. Now expanding across new learning initiatives.
Reduced Agency user support requests by 80%
Learning Through Product Stories


A product storytelling framework translating complex platform capabilities into customer-centric narratives.
Used in 250+ customer-facing sales conversations in the first month
Learning Ecosystems & Performance Support


Three tools. One seamless learning experience. Designed for learning today and reference tomorrow.
Onboarded 540+ beta users during rollout
Scenario-Based Performance Practice


Solo-built. Action-mapped. Every decision shapes the outcome.
Designed independently from research to Storyline development
